Our Purpose: to make a difference in our industry, our community, our families, and each other.
Welcome to IDEA Auto Group!
IDEA Auto Group is a minority and women-owned company with some of the most experienced team members in the industry. We aren’t here to make a living. We are here to make a difference in our industry, in our communities, in our families, and with one other. We are on a mission to change the way people feel when they purchase or service a vehicle. We believe every interaction should be a no-hassle, efficient, pleasant, and even FUN experience! Our Kindness Wins culture is at the heart of everything we do. Experience the Difference isn’t just a tagline. It’s the way we hope customers feel every time they walk through our doors. The mission behind the tagline is found in all of our training, our processes, and showcased in the amenities we provide for our employees and customers. When you buy or service with an IDEA Auto Group store in greater Austin area, you can always expect a paperless processes, express service and express sales options, state-of-the-art facilities and technology, delivery specialists who care, cafés serving local coffee blends and healthy snacks, ridiculously comfortable lounges, kids play zones, dog parks, complimentary alignment checks, maintenance videos from our highly trained technicians, and friendly experts ready to help you and your family with every interaction.
They always deliver world class service every time. I have been going here for years and never had a bad experience.
Alex was great at check in and keeping me up to date with my and everything i need to get my car taken care
My car has been well maintained here for 5 years, since I bought it. I’m happy with it.
Jay kept me updated until my service was complete. He was sensitive to the fact that my car was being repaired more than 100 miles from home.
Ali A helped us find a car for our daughter. He was friendly and helpful, and he made the process very easy for us.
Good communication, whole process was smooth and they were willing to negotiate well. Kyle Saraiva was my agent and did a great job.
Nice facilities and professional service done in a timely manner. I found my new dealer 👍
Friendly service, nice sitting room, and quick car service. Kendra was very nice and had great customer service. I was there at 7am and she had a smile and was a pleasure to deal with.
Alex was great at check in and keeping me up to date with my and everything i need to get my car taken care
My car has been well maintained here for 5 years, since I bought it. I’m happy with it.
Jay kept me updated until my service was complete. He was sensitive to the fact that my car was being repaired more than 100 miles from home.
Ali A helped us find a car for our daughter. He was friendly and helpful, and he made the process very easy for us.
Good communication, whole process was smooth and they were willing to negotiate well. Kyle Saraiva was my agent and did a great job.
Nice facilities and professional service done in a timely manner. I found my new dealer 👍
Friendly service, nice sitting room, and quick car service. Kendra was very nice and had great customer service. I was there at 7am and she had a smile and was a pleasure to deal with.
Not at all happy about my last experience at City Limits. 2 plus hours for an oil change with an appointment and they hadn't even started. When I questioned my service advisor he lied and told me the oil change had been done. When I told him I could see they never lifted the hood, he told me they drain it from below. (They never lifted the truck either) when he took me out to the bay the mechanic confirmed they hadn't touched the truck yet.
Alex was great at check in and keeping me up to date with my and everything i need to get my car taken care
My car has been well maintained here for 5 years, since I bought it. I’m happy with it.
Jay kept me updated until my service was complete. He was sensitive to the fact that my car was being repaired more than 100 miles from home.
Ali A helped us find a car for our daughter. He was friendly and helpful, and he made the process very easy for us.
Good communication, whole process was smooth and they were willing to negotiate well. Kyle Saraiva was my agent and did a great job.
Nice facilities and professional service done in a timely manner. I found my new dealer 👍
Friendly service, nice sitting room, and quick car service. Kendra was very nice and had great customer service. I was there at 7am and she had a smile and was a pleasure to deal with.
Not at all happy about my last experience at City Limits. 2 plus hours for an oil change with an appointment and they hadn't even started. When I questioned my service advisor he lied and told me the oil change had been done. When I told him I could see they never lifted the hood, he told me they drain it from below. (They never lifted the truck either) when he took me out to the bay the mechanic confirmed they hadn't touched the truck yet.